GymBison Refund and Return Policy
At GymBison, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we have implemented a Refund and Return Policy to address your concerns. Please read the following carefully to understand our process.
1. Returns Eligibility:
* To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
* Returns must be initiated within 7 days from the date of delivery.
* Additional fees of ₹100 , Will be charged for any kind of return / exchange .
2. Non-Returnable Items:
* Certain items are non-returnable, including but not limited to personalized items, gift cards, and downloadable software products.
3. Return Process:
* To initiate a return, please contact our customer service team at Gymbion.in@gmail.com within the specified return period.
* Provide your order number, the reason for the return, and any relevant details.
* Our customer service team will guide you through the return process and provide you with a return authorisation.
4. Refund Method:
* GymBison does not offer monetary refunds.
* Instead, we provide a coupon code for the equivalent value of the returned item(s), which can be used for future purchases on Gymbison.in
5. Coupon Code Terms:
* The coupon code will be sent to the email address associated with the original purchase.
* The coupon code is valid for one month from the date of issue.
* It can be used for any product available on Gymbison.in excluding shipping costs.
6. Damaged or Defective Items:
* If you receive a damaged or defective item, please contact our customer service team immediately.
* Provide clear photos of the damaged or defective item, and we will arrange for a replacement or issue a coupon code for the equivalent value.
7. Shipping Costs:
* Original shipping costs are non-refundable.
* If you receive a coupon code for a return, it will cover the value of the returned item(s) only and will not include the original shipping costs.
8. Final Sale Items:
* Certain items marked as final sale are non-returnable.
9. Changes to This Policy:
* Gymbison reserves the right to modify or update this Refund and Return Policy at any time. Please review it periodically for any changes.
By making a purchase on Gymbison.in you agree to abide by this Refund and Return Policy.
If you have any questions or concerns, please contact our customer service team at Gymbion.in@gmail.com or at Whatsap +91 9193518089 Thank you for shopping with GymBison!